Privacy Policy
Last Updated: January 1, 2024
1. Introduction
Welcome to Muhamuktar Global Venture. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a purchase
- Sign up for our newsletter
- Contact customer support
- Participate in promotions or surveys
This information may include:
- Name and contact information (email, phone number, shipping address)
- Payment information (credit card details, billing address)
- Account credentials (username, password)
- Profile information (preferences, order history)
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Manage your account
- Send order confirmations and updates
- Respond to your comments and questions
- Send marketing communications (with your consent)
- Improve our website and services
- Prevent fraudulent transactions
- Comply with legal obligations
4. Information Sharing
We may share your information with:
Service Providers
We share information with third-party service providers who perform services on our behalf, such as:
- Payment processors (Paystack, Flutterwave)
- Shipping carriers
- Marketing platforms
- Analytics providers
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function properly
- Preference Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
6. Your Privacy Rights
Access and Control
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Request data portability
- Withdraw consent at any time
Marketing Communications
You can opt out of receiving marketing communications from us by:
- Clicking the "unsubscribe" link in any marketing email
- Updating your account preferences
- Contacting us directly
Account Deletion
You can request deletion of your account by contacting our support team. Note that we may retain certain information as required by law or for legitimate business purposes.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
These measures include:
- SSL/TLS encryption for data transmission
- Secure payment processing through PCI-compliant providers
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
By using our website, you consent to the transfer of your information to Nigeria and other countries where we operate.
10. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this privacy policy, please contact us:
Email: support@muhamuktar.com
Address: El-wazir Estate Bosso Minna, Niger State
Phone: +234 123 456 7890
We aim to respond to all privacy-related inquiries within 5 business days.